Privacy Policy

Welcome to Possible Goods!

In order to sell and make personalized jewelry and accessories, we collect information about our customers and potential customers on our website. This document is intended to help you understand how we collect and use this information. By using our website, either to make a purchase or just look around, you are agreeing to the terms of this privacy policy.

Information We Collect

If you are just browsing our website (without making a purchase), we collect the same information that most shopping websites collect. To do this, we use common technologies like cookies and web access logs. The information we collect from visitors includes, but is not limited to, the type of web browser, IP address, date and time, pages viewed, language preference, and referring website. We collect this information so we can understand who is shopping with us, for marketing purposes, as well as to keep our website secure.

If you begin the process of selecting item(s) to buy, including adding items to a shopping bag or selecting options on a product to personalize it for your taste, we may collect additional information. This includes any personalization choices you made, or information about the items added to your shopping cart. We do this so we can provide a personalized shopping experience.

If you create an account or make a purchase, we collect additional information that you specifically provide to us, including some or all of the following: your name, e-mail address, a password you choose (which we'll never see), products you purchased, billing and shipping addresses, and payment information (which is encrypted and unreadable to us). We collect this information so we can sell and ship our products to you, as well as for marketing purposes.

How We Use the Information

We access and use the information we collect in order to provide the best shopping experience possible, to fulfill orders, provide customer service, and for marketing to current and future customers. Here are some specific examples of ways we use the information we collect:

  • Answer a customer service inquiry
  • Make and ship a personalized jewelry order
  • Process a payment for an order, or a refund for a return
  • Send you an order confirmation e-mail or delivery confirmation
  • Send you product updates, sales, or other marketing communication
  • Display personalized content or marketing messages on our website
  • Place relevant advertisements on other websites
  • Make our website easier to use

How We Share Information

We never arbitrarily share your information with third parties. In order to provide our day to day business functions, including receiving and fulfilling orders, processing payments, and marketing, we work with third party services (or "subprocessors") that receive portions of the data we collect. These services include: Shopify (for website hosting and payment processing), Google Analytics (for web statistics and Remarketing), Google Ads (for marketing), and Pinterest (for marketing).

The only other reason we would share any information we collect is to investigate, prevent, or take action regarding illegal activities, suspected fraud, or as otherwise required by law.

Your Control of Your Information

We understand that you have rights over your personal information, and may want to limit or remove information that has been collected, or opt-out of certain types of advertising. If this is the case, or if you have concerns about data being collected, please contact us.

Changes to This Policy

We may update this policy to reflect changes in how we collect or share information in the future. If we make significant changes to this policy, we will provide notice on our website.

Contact Us

We're happy to answer any questions you have about our Privacy Policy (or anything else). Contact Possible Goods using this form.